DraftVano / Buyer information
Restore Your DraftVano PDF | Private Download Help
Use the private link on your access card to restore the project you paid for. No DraftVano account is required.
Restore from an access card
Open the link in your saved DraftVano-private-access.txt file. It works for 30 days after the original purchase, including on another device. We recheck the payment before restoring the original dimensions and paid add-on.
Your private link is sent only to the DraftVano recovery API.
Just paid?
- Use the return button from Stripe/Link. Keep the browser open while payment is verified.
- Allow the PDF download. If your browser asks where to save it, choose a folder you can find again.
- Save the private access card shown near the bottom of the page. Copy that link to another device only through a private channel.
The payment receipt is separate from the PDF. A receipt email does not mean the PDF has been saved, and an automated DraftVano access email is not currently guaranteed.
If something fails
- Payment still pending: wait for the provider's confirmation, then retry the original private return link.
- No PDF appears: check the browser's download list and permissions, try another browser with the private recovery link, and keep the purchased configuration selected.
- Changed dimensions: choose “Return to your purchased design.” The paid PDF covers the original project and size.
- Expired or lost link: contact us with the date and receipt reference. Do not pay again just to report a delivery failure.
Never send your card number or full private access link. For a payment/refund issue, use Link support.
Before cutting
Check the PDF's units, actual timber profile, stock length, dimensions and configuration warnings. If you find a suspected error, stop and use correction help before buying more materials.