DraftVano Purchase Terms, Downloads & Corrections

Your selected project

A website purchase covers the project, dimensions and selected options sent to checkout. The free preview remains available before purchase. Changing to another configuration after payment does not expand the original entitlement; use “Return to your purchased design” to restore it.

The deliverable is an English, printable A4 PDF: drawings, timber member cut list, 1D board maps and assembly guidance. There are four base sheet types and optional M-04 finishing notes. Tables and maps can continue onto extra pages. No physical materials, complete appliance installation design, DXF/CNC files, subscription or all-access custom-sizing pass is included.

Price and payment

The website base price is €9.90 including applicable VAT; optional M-04 is €4.90 extra (total €14.80). The final checkout shows the amount, currency, taxes and available payment methods before payment. Local-currency presentation may differ. No recurring payment is selected by the website.

Website payments using Stripe Managed Payments are sold through Link; the merchant information and payment terms appear at checkout and on the receipt. Link support handles transaction questions and refund requests. Marketplace purchases are governed by that marketplace's checkout and delivery flow.

Delivery and 30-day recovery

Return to DraftVano after payment. Server-side Stripe verification restores the paid design and generates the PDF in your browser. Save the PDF locally. The website also provides a private recovery link and a downloadable access card after verification. Keep the link private: whoever holds it can access that purchased design.

The original private return link and recovery link support re-downloads for 30 days from the purchase. Recovery does not restart that period. Keep the saved PDF for later use. See download and cross-device help. An access email is not currently guaranteed; the Stripe/Link receipt is a separate payment document.

Missing download or incorrect plan?

Contact DraftVano before paying again. Give the purchase date, order/receipt reference, project and a description of the issue. For a geometry or text problem, identify the page, member ID and expected versus shown measurement. Send only the relevant excerpt if needed. Never send card details or the full private access link.

We will investigate access failures and errors in the purchased configuration and provide a correction or appropriate remedy. A different project, new dimensions, unlisted material or new feature is a separate request, not an automatically included redesign. Do not build from a drawing you believe is wrong.

Your consumer rights

These terms do not remove statutory remedies for missing, faulty or misdescribed digital content. A download is not, by itself, a blanket waiver of consumer rights. Where immediate digital delivery affects a withdrawal right, the required express consent, acknowledgement and confirmation must be provided through the applicable purchase flow. Payment/refund issues can also be raised with Link or the marketplace used.

Safe use and scope

Check actual timber sizes, machine/appliance manuals, site measurements, fixings and local requirements. The plan is not a certified load design or a substitute for competent installation review. For electrical, heater, fireplace or grill work, use appropriately qualified help and the equipment manufacturer's instructions. See the pre-build checklist.